Eric, that was a fun train ride and Bina is a good organizer. Have you changed the intake filter? I just talked to Bill at M&M Medical in Beaverdale PA and he said that if they start to get clogged that effects their output. He also said was worth it to get the more expensive filters supplied by the maker for $12 to $20 instead of the cheapie replacements that can be found online. I asked where they could be purchased and he said they could be bought online but if someone couldn't find a supplier they can be bought from them. I remember him telling me some time ago that the older heaver units last longer and preform better but lighter more portable units are now more desired by medical patients. I'm not positive of this but I think the older units used a more durable metal sieve to separate the gases and the newer units those pellets William mentioned in his post. Someone might be able to check if this is true.
Bill also said that my Devilbiss model 515 and the newer 525 were the most requested models by jewelry makers. I would guess for 2 reasons, 1st because they have a bit higher output then other makers and 2nd they have a brass "B" fitting that a welding hose can screw directly into. It is easy enough to convert a typical barb fitting to a welding hose fitting with a plastic adapter but if one can choose a refurbished Devilbiss model there is no need for that bother.
I mentioned to him that the Invacare Perfecto2 models I have work just fine but don't seem to have as much output as my Devilbiss. He thought the difference was in output pressure as in psi rather than output flow as in lpm. He mentioned 5psi for the Invacare.
It is possible to send in a unit to them to be repaired. The cost depends on what they need to replace but can be as high as $250 if there is a lot wrong with it. My recommendation remains the same. If someone wants to get started right away and have the security of a 3 year warranty then buying a Devilbiss unit from M&M makes the most sense. If one's funds are limited and you enjoy the thrill of the hunt and are willing to risk possible repair of a used unit than keep checking the classifieds. That risk can be reduced if buying direct and the unit can be check out first.
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